Privacy Policy

1. Introduction

Welcome to the Privacy Policy for VAVA, a service provided by Sploding Enterprises. This policy describes how we collect, use, and share your personal information when you use our services. By accessing our platform, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Account & Device Data

We collect basic information required to provide our services, such as your email address, authentication data, and account preferences. Additionally, we may collect standard device information, usage analytics, and use cookies or similar tracking technologies to improve your experience.

Voice & AI Data

As part of our AI and voice services, we process your conversational interactions and voice recordings. This data is used to generate AI audio responses, improve voice synthesis quality, and provide the core functionality of our platform.

3. How We Share Your Information

We do not sell your personal data. We may share your information with trusted third-party service providers to facilitate our platform's operations. These may include cloud hosting providers, authentication services, and AI processing partners. These providers are only authorized to use your data as necessary to perform specific services on our behalf.

4. Data Retention & Deletion

We generally retain your voice, audio, and account data for as long as your account is active. You may request account deletion at any time, which will initiate the removal of your personal data from our active systems. However, please note that even after account deletion, some data may be securely retained for up to a year (or longer if required) to comply with legal, regulatory, or tax obligations, and to resolve disputes.

5. User Rights

Depending on your location, you may have specific rights regarding your personal data under applicable privacy laws (such as GDPR or CCPA). These rights generally include:

• The right to access the personal information we hold about you.
• The right to request the correction of inaccurate or incomplete data.
• The right to request the deletion of your personal data.
• The right to export or port your data to another service.

To exercise these rights, please contact us using the information provided on our contact page or within your account settings.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.